Google Workspace Sync Doesn't Open - MAPI

Modified on Fri, 17 Oct at 3:43 PM

Google Workspace Sync for Microsoft Outlook installs, but doesn't open to setup the user.


Log files show something like this:

2025-10-17T12:37:44.620-07:00 2c08 E:Generic profileeditor!MAPISubsystem::LoadMAPIFunctions @ 143 ()> Failed with 0x8007007e, last successful line = 123.
2025-10-17T12:37:44.620-07:00 2c08 E:Generic profileeditor!MapiInit @ 5929 ()> Failed with 0x8007007e, last successful line = 5927.


It is trying to look for vcruntime140.dll, which is part of the latest Visual Studio C++ Redistributable:

https://aka.ms/vs/17/release/vc_redist.x64.exe

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